Refund Policy

Paid plans

Transcrever offers the Pro and Studio subscriptions with monthly or yearly billing. When checkout is available, prices, currency, billing period, and the payment provider are shown before you subscribe. The subscription renews automatically until canceled.

Cancellation

You can cancel at any time in your account's billing portal or by writing to support@transcrever.net. Cancellation takes effect at the end of the period you already paid for: access continues until that date and no further charges are made.

Refunds

For a first purchase completed in Brazil, you can request a full refund through support@transcrever.net within 7 days. Other requests are reviewed case by case. Where the law of your place of residence grants mandatory refund rights, this policy does not affect them.

Incorrect charges

If you see a duplicate or unrecognized charge that mentions Transcrever or transcrever.net, write to support@transcrever.net so we can investigate. Do not send passwords, access keys, or full card numbers.